Privacy Policy for One Family Home Care, Inc.

Effective Date: [01-01-2023]

One Family Home Care, Inc. (“One Family Home Care”, “us”, “we”, or “our”) is committed to respecting your privacy and protecting your personal data. One Family Home Care is a healthcare company dedicated to delivering compassionate, personalized, and professional home care services that prioritize the dignity and support of our clients and their caregivers.

This Privacy Policy explains the types of personal data we may collect from visitors to and users of our websites, including www.onefamilyhomecare.com and all related websites (the “Sites”), One Family Home Care mobile applications (the “Apps”), and web-based services (collectively with Sites and Apps, our “Services”), including our employees and prospective employees. This Privacy Policy also describes how we use personal data, the purpose for sharing and recipients of personal data, and your available choices associated with that information.

We may collect or receive certain personal data and other data about you that is governed by federal law, such as the Health Insurance Portability and Accountability Act (“HIPAA”). Please review our Notice of Privacy Practices, which governs our use, disclosure, and access to information protected by HIPAA. This Privacy Policy does not apply to information about how we handle HIPAA-regulated personal health information (“PHI”).

This Privacy Policy also does not apply to third-party websites, mobile applications, products, or services, even if they may link to our Services or our Services may link to them. We recommend you review the privacy practices of those third parties before accessing third-party websites and sharing any personal data.

If you are a visually impaired individual, an individual with another disability, or an individual seeking support in another language, you may access this Privacy Policy by emailing us at privacy@onefamilyhomecare.com.

Table of Contents

  1. Collection of Personal Data
  2. Use of Personal Data
  3. Disclosure of Personal Data
  4. Cookies & Other Tracking Technologies
  5. Data Security
  6. Data Retention
  7. Children’s Data
  8. Transfer of Personal Data
  9. Your Privacy Choices
  10. Notice for Nevada Residents
  11. Notice for Colorado, Connecticut, and Oregon Residents
  12. Links to Other Websites
  13. Changes to This Policy
  14. Contact Us

1. Collection of Personal Data

For the purposes of this Privacy Policy, “personal data” means any information that relates to an identified or identifiable individual, and does not include PHI. The types of personal data we may collect will vary depending on how you interact with our Services. Personal data does not include publicly available information, lawfully obtained truthful information that is a matter of public concern, or information that has been de-identified or aggregated.

Personal Data You Provide to Us
We may collect the following personal data when you interact with our Services, apply for employment, or use our Services:

  • Application Information: Name, email address, phone number, education history, and employment-related information.
  • Employment-Related Information: Compensation details, timesheets, travel history, and performance evaluations.
  • Registration and Account Information: Information required to set up or manage your account, such as address, phone number, social security number, and emergency contact details.
  • Financial Information: Bank account or payment details for payroll or reimbursement purposes.
  • Medical and Health Insurance Information: Insurance details, medical conditions, and documentation for workplace accommodations.
  • Biometric Information: Data collected via facial recognition or other technologies for identity verification purposes.
  • Communications Information: Details you provide through messages, emails, or phone calls.

Information We Automatically Collect
We may automatically collect certain information when you interact with our Services:

  • Browser and Device Data: IP address, browser type, operating system, and device type.
  • Usage Data: Browsing history, time spent on the Sites, and activity logs.
  • Geolocation Data: Location data for specific Services, such as clocking in or out.

2. Use of Personal Data

We use the personal data we collect for the following purposes:

  • To provide and enhance our Services.
  • To communicate with clients, caregivers, and employees.
  • To administer payroll and benefits.
  • To conduct marketing and advertising.
  • To comply with legal obligations and regulatory requirements.
  • To improve security, fraud prevention, and operational efficiency.

3. Disclosure of Personal Data

We may disclose your personal data to the following:

  • Service Providers: Third parties who assist with payment processing, analytics, and other operational functions.
  • Legal Compliance: Government agencies or entities when required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Other Tracking Technologies

We use cookies and other tracking technologies to monitor the activity on our Services and collect information to enhance user experience. You can modify your browser settings to accept or decline cookies.

5. Data Security

We employ reasonable and appropriate measures to protect your personal data from unauthorized access, alteration, or misuse. However, no system is entirely secure, and we encourage you to use strong passwords and secure your devices.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

7. Children’s Data

Our Services are not intended for individuals under the age of 18. If we become aware that we have collected personal data from anyone under 18 without parental consent, we will delete the data.

8. Transfer of Personal Data

All data collected is processed and stored in the United States. By using our Services, you consent to the transfer of your data to the United States.

9. Your Privacy Choices

You may have the following rights regarding your personal data:

  • Access and Correction: Request access to or correction of your data.
  • Opt-Out: Unsubscribe from promotional communications.
  • Account Deletion: Request deletion of your account and personal information.

10. Notice for Nevada Residents

Nevada residents may request to opt out of the future “sale” of their personal data. To make such a request, please contact us at privacy@onefamilyhomecare.com.

11. Notice for Colorado, Connecticut, and Oregon Residents

Residents of these states may have additional rights under state-specific privacy laws. Please contact us to exercise these rights.

12. Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

One Family Home Care, Inc.
Address: 90 Clairton Blvd., Pittsburgh, PA 15236
Phone: 1 (888) 412-7725
Email: privacy@onefamilyhomecare.com

This Privacy Policy ensures transparency and trust as we deliver quality home care services to our clients.